What is a core email?
Some of our emails are what we call "core emails" — essential messages that keep your Taxi account running smoothly. Because these emails are directly tied to the service we provide, you can't unsubscribe from them.
Core emails include:
- Important updates about your Taxi account (e.g., changes to your settings, security alerts)
- Legal and compliance communications (e.g., updates to our terms, regulatory notices)
- Transaction-related messages (e.g., deposit confirmations, accessed funds requests)
- Reminders (e.g., upcoming tax obligations, repayment reminders)
If you’re receiving marketing or promotional emails, you can unsubscribe using the link in the footer of those emails.
Still have questions? Get in touch with us.